Patient-Centered Medical and Dental Home
An important part of understanding patient-centered care is to first understand what Primary Care Provider (PCP) means. A PCP can be a doctor (MD), nurse practitioner (ARNP), or a physician assistant (PA). They help take care of you when you are sick and work with you to keep you healthy.
Your Medical or Dental Home (clinic) is where your PCP or dentist, and a team of health care professionals work WITH you to build a relationship based on your health care needs.
Many people make up your health care team. Our goal is to provide you the care that you need in the way you deserve.
Providing patient-centered care means that we look at the whole you, from your physical needs to your mental health needs. We will partner with you to offer care that is respectful of your values, culture, and preferences.
Change the Way You Receive Care
We have “on-call” providers you can speak to when the clinic is not open by calling your clinic’s main phone number. You can also talk to a nurse when your clinic is closed, by calling the Nurse Advice line: (425) 640-5544.
We know that there may be times when scheduling an appointment with your PCP may not work for your situation. Our Everett-Central and Edmonds locations have walk-in clinics available 7 days a week to help meet your needs.
This means that if you need care outside of our organization, we will help you to find resources.
Everyone deserve quality health care provided in a safe environment. We are here to provide the healthcare services you need in the way you deserve them.
Taking responsibility for and being involved in your care, is one of the most important things you can do for your health. As a patient of CHC, we need you to:
- Be honest about your history and symptoms so we can provide you with what you need.
- Let us know if you have seen a health care provider outside of CHC.
- Follow the plan of care that you developed with your primary care provider.
- Keep your scheduled appointments.
- Ask questions when you do not understand the information that is being shared with you.